Psychological safety – how to improve collaboration in serious and less serious situations
In 2010, 33 people were trapped in a collapsed mine in Chile. For the first 17 days, the situation might have seemed hopeless from an outside perspective. But, unbeknownst to the outside world, they persevered and shared ideas. By day 17, they made a borehole through which they could receive food, medical supplies, and outside communication. On day 69, all miners were pulled…